Our client is looking to recruit a proactive team player with high levels of motivation, as a Debt Recovery Analyst. Candidates should possess strong communication and negotiation skills and be comfortable working in a busy, high-pressure environment, often with no supervision. You will take ownership of issues in order to resolve them in a timely manner, displaying attention to detail and a logical approach to problem solving.
Responsibilities will involve:
· Undertaking inactive account debt collection including liaising with customers to generate collections, internal departments to resolve customer issues, and preparing account referrals for external litigators and debt collection agencies
· Providing administration and communication with Insolvency Practitioners
· Ensuring completion of all administrative tasks for suspended accounts, such as query resolution, account reconciliations, production of credit notes, write-offs and write-backs, VAT re-claim tracking and SAP account maintenance
· Providing a 'back-office' support function to the Credit and Collections team such as management of PO requests and preparation of active account reconciliations
· Producing both regular and ad-hoc reports to management and colleagues
· Maintaining accurate, up-to-date records of all activities undertaken on accounts
Skills and qualifications will ideally include:
· English language skills to a business level, with either additional skills in German, Dutch, French, Spanish or Italian
· Previous experience within a credit control or debt recovery function
· Ability to interpret and fully understand written and numerical information
· Good working knowledge of Microsoft office products such as Excel, Word and Outlook
· Previous experience preparing cases for, and liaising with litigators and other external service suppliers would be advantageous
· Good working knowledge of SAP desirable
For further details about this role please contact Darren Parker.
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